Work-life Balance:
Getting started with flexible work arrangements

Work-life Balance:
Getting started with flexible work arrangements

Win-win situation for employees, employers and society

  • Hong Kong employees generally work under high pressure and long hours which may adversely impact their work and life satisfaction, while employers find it challenging to tackle high staff turnover and recruitment difficulties
  • By promoting the inclusion of flexible work arrangements, the Centre aims to enhance employees’ work and life satisfaction and assist enterprises in attracting and retaining talent
  • In the long run, it will foster social harmony and sustain Hong Kong’s competitiveness, achieving a win-win situation for employers, employees and society

What is work-life balance?

Work-life balance means that people can find the pace of life that allows them to fulfil their work and life responsibilities

What are flexible work arrangements (FWA)?

Flexible work arrangements, in the context of this study, are flexible measures provided by employers to accommodate employees’ needs on condition that work efficiency will not be affected. Employers adopt an employee-oriented and open-minded management policy by allowing employees to adjust their work locations, hours and patterns of work with flexibility.

Get them in pairs

As an employer/management/employee, what you do think about flexible work arrangements? Answer the four questions below, and let us know!


1. My most supportive FWA is


2. The most significant benefit of FWA is


3. My greatest worry arising from implementing FWA is


4. I am concerned about employees’ occupational safety and health and regularly review their needs

Thank you!


1. My most favourite FWA is


2. The most significant benefit of FWA is


3. My biggest concern of applying for FWA is


4. At my workplace, my employer/management has shown concern to employees’ needs in occupational safety and health

Thank you!

Study Findings

Working hours and pressure should not be the only indicators to measure work-life balance

Prior to assessing whether working persons could achieve work-life balance, we should make reference to their roles and how their work and life interfere with each other

Employees who have greater difficulties in achieving work-life balance

Working persons with time constraint and less flexibility have the most difficulty achieving work-life balance, such as those with family responsibilities and those pursuing further studies

Importance of flexible work arrangements

Flexible work arrangements enable employees to better coordinate work and life and assist employers in attracting and retaining talent, benefiting both the employers and employees

Hurdles to flexible work arrangements

Mistrust between employers and employees frustrates the inclusion of flexible work arrangements

Occupational safety and health should not be overlooked

Employees suffering from repetitive strain injuries are our potential concerns, overlooking occupational safety and health will lead to an increase in social costs

Technology is a double-edged sword

Technology is a double-edged sword which enhances work flexibility but obliterates the line between work and life

Recommendation 1

Establish a ‘Special Committee on Promoting Friendly Employment Culture’

Recommendation 2

Emphasise two-tier positioning of ‘Family Policy-oriented’ and ‘Individual Development-oriented’

Recommendation 3

Establish a checklist of ‘one-stop occupational health support services’ and lower the threshold for prescribing an occupational disease

Recommendation 4

Establish a ‘Friendly Employment Culture Fund’

Interviewees’ Stories


The percentage of employed persons who were not satisfied with their own time allocation

14.7 Hours

The average time that married and employed female spent on unpaid activities per week


The percentage of employed persons aged 15-24 who were interested in pursuing further studies


The percentage of economically inactive persons who cited flexible/convenient working hours as main consideration for taking up jobs


Full Report
(Chinese only)

Executive Summary

Presentation Material

Press Release